COOi Studios at Mining Indaba 24

Operator-Driven Mining Productivity: Understanding the Imperative of a Human-Centric Approach in Mining for Better Performance, Safety and Sustainability

Operator-Driven Mining Productivity: Understanding the Imperative of a Human-Centric Approach in Mining for Better Performance, Safety and Sustainability



COOi conducted research at a global mine, focusing on iron ore truck operators and remote drill operators, revealed insights into their experiences, ergonomic challenges, and communication dynamics. The study categorised human errors in mining operations, shedding light on failure patterns and their implications. Work-related and non-work-related factors contributing to fatigue among drill operators were identified, emphasising the impact of work time arrangements, physical workloads, temperature extremes, noise, stress, and poor ergonomic design. Non-work-related factors included undiagnosed medical conditions, living conditions, lack of exercise, and certain medications. Understanding the human factors of operators, encompassing social, physiological, cognitive, and psychological aspects, is crucial for optimising productivity. The transition to autonomous drilling introduces new challenges, necessitating a focus on education and training programs tailored to the evolving needs of the workforce.