Citizen development is transforming industries by empowering non-technical employees to create and deploy digital solutions using low-code/no-code tools. This democratisation of innovation accelerates digital transformation, enhances operational efficiency, and fosters employee engagement, driving business success.
Key Insights
Democratising Innovation:
Citizen development empowers non-technical employees to create digital solutions, reducing IT backlogs and enhancing agility, as seen with organisations like SARS and Vodacom in South Africa.
Microsoft Power Platform in Action:
Tools like Power BI, Power Apps, and Power Automate enable real-time data insights, custom app creation, and process automation, driving transformation across industries like energy, mining, and finance.
South African Success Stories:
Sasol improved operational efficiency through integrated analytics, while Anglo American enhanced decision-making by fostering data literacy among employees, proving the platform's impact.
Future of Work Trends
Understand how citizen development reshapes collaboration between IT and business, tackles governance challenges, and unlocks new levels of productivity and innovation in the workplace.
Empowering Underrepresented Groups
Citizen development supports women entrepreneurs and startups, enabling them to innovate and thrive in the digital economy, with initiatives like Women in Tech South Africa and Code4SA leading the charge.
.jpg)
%2C%20Color%3DNegative.png)
