COOi has been our innovation partner, not only from an execution perspective but also in ideating and thinking about how we can improve the Siyakhula experience for our employees. Our external coaches from COOi bring an external view and give our employees a challenge to think differently — to look outside of what we can do within just our organisation
— Ronel Bruwer,
Old Mutual
They managed to identify the stakeholder pain points, challenges, and areas of improvement, gathering valuable insights from the workshops. When I got to work with them, the maturity and professionalism they demonstrated—despite how young they are—truly stood out. Their commitment to quality, ensuring that any information was well-prepared and refined, along with their attention to detail and dedication to delivering high-quality outcomes, set them apart
The best part about working with them was how innovative, creative, and responsive they were. We would make changes on the fly, and I was truly impressed by their agility and speed in turning around the adjustments we required. Their ability to take feedback from customers and the market, implement it quickly, and help us re-enter the market within a short space of time was remarkable
— Mzwandile Mathebula, Old Mutual